Kommunikasjon

People skills

En bok jeg har hentet fram fra bokhylla er : "People skills" av PH.D. Robert Bolton.
Boken er inndelt i fire deler, som:

1. Introduksjon
2. Hvordan hevde seg selv
3. Lytte til andre
4. Løse konflikter

Her kommer jeg med noen utsagn fra boka:

• Man`supreme achievement in the world is communication from personality to personality.
• conversation... is a competitive exercise in which the first person to draw a breath is declared a listener.
• The whole task of psychotherapy is the task of dealing with a failure in communication.
• eighty percent of the peoplewho fail at work do so for one reason: they do not relatewell to other people.
• People need people...You can`t be human alone.
• Many of us, however, were taught to communicate poorly by well-intentioned people who themselves were taught inadequate ways of relating.
• the average person... can learn improved ways of communicating.
• Things do not stay the same.If they dont get better, they get worse.
• Low-level communication leads to loneliness and distance from friends, lovers, spouses, and children - as well as ineffectiveness at work.